Consumer Information
The following information is provided as a convenience to consumers who may have questions about a background check that was performed by Hire Level.
FCRA Links
FTC Facts for Consumers: Employment Background Checks and Credit Reports
Summary of Your Rights under the Fair Credit Reporting Act
FACT Act Information
The Fair and Accurate Credit Transactions Act (FACT Act) of 2003 provides that all consumers are entitled to obtain a free copy of their consumer report from certain consumer reporting agencies once during a 12 month period. If Hire Level has created a consumer report on you, you may request a copy of your report pursuant to the Free Annual File Disclosure Rule.
Please note that Hire Level will only have a consumer report on you if you have applied for employment or tenancy with an employer or landlord who orders background checks through Hire Level.
To request a copy of your free report, please contact us in one of the following ways:
- You may download our Request For Disclosure Form and fax it to 800-403-9044
- You may call 800-333-5852
- You may email helpdesk@hrlvl.com
- You may mail a written request to:
Hire Level
4220 Proton Rd
Suite 170
Dallas, TX 75244
Please be aware that we must take reasonable measures to confirm your identity when supplying a consumer report. You will be asked for some identifying information, as well as the name of the employer or landlord who initially requested the consumer report.